The ÔV Experience Is Being Perfected

ÔV is currently undergoing a thoughtful refinement. We will return soon with an elevated experience crafted for you.

ÔV Jewelry ©

THE ART OF INTELLEGENT LUXURY

Icon

Search

FAQs

Frequently Asked Questions

Everything you need to know about our fine jewelry and luxury services

Do I need to make an appointment to visit the boutique?

We recommend booking an appointment in advance to ensure a personalized and exclusive experience. Our advisors will prepare a curated selection of pieces tailored to your preferences and needs.

Do you offer custom-made designs?

Yes, we specialize in creating bespoke, one-of-a-kind pieces that reflect your story and personal style — from engagement rings to fully handcrafted luxury collections.

What types of gemstones do you use?

We use only the finest natural and lab-grown diamonds and rare gemstones such as emeralds, rubies, and sapphires, carefully selected to meet the highest standards of clarity, brilliance, and craftsmanship.

Do all products come with an official warranty?

Yes, all our jewelry and timepieces come with an official warranty covering craftsmanship and authenticity, along with optional maintenance and inspection services to preserve beauty and value.

Can I book a private consultation or viewing session?

Absolutely. We offer private, by-appointment-only consultations in an elegant setting, where our specialists will guide you through selecting the perfect piece or creating a bespoke design.

How do you ensure the quality of diamonds and gemstones?

Every stone is carefully sourced and evaluated according to international standards for cut, color, clarity, and carat weight. Select pieces are accompanied by recognized certification to ensure transparency and lasting value.


FAQs

Do you offer international shipping?

Yes, we provide secure international shipping worldwide with full insurance on all orders.

Delivery times vary by location and order type. Ready-to-wear pieces ship within 3-5 business days, while custom designs may take 4-8 weeks.

This depends on the complexity of the design. Custom pieces typically take 4-8 weeks from initial consultation to final delivery.

All our diamonds come with certificates from globally recognized laboratories such as GIA or IGI, ensuring the quality and specifications of each stone.

Lab-grown diamonds are real diamonds produced in a controlled laboratory environment, featuring the same chemical and physical properties as natural diamonds.

Redeem your points for rewards
have Points
More